Subject to these terms, we don't offer refunds on products unless defective.

To be eligible to refund a defective item, it must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your refund, we require a receipt or proof of purchase as well as pictures of defective features.

Where items have been made or personalised for you, they are non-refundable unless defective. Please be sure to confirm all items prior to purchasing.